Planet Transfers ("we", "us", "our") operates as an intermediary platform facilitating airport transfer bookings through third-party providers. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website.
Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Pickup and drop-off locations
- Travel dates and times
- Passenger details
- Flight information (if provided)
- Payment-related information processed by third-party providers
How We Use Your Information
We use your data to:
- Process and manage your booking
- Communicate with you regarding your transfer
- Send booking confirmations and updates
- Provide customer support
- Improve our services and user experience
Third-Party Providers
We share your data with trusted third parties strictly for booking fulfilment, including:
- Transfer providers such as iWay and partners
- Email delivery services such as Resend
- Analytics services such as Google Analytics GA4
Payments are processed by third-party providers. We do not store or process your full payment details.
WhatsApp Communication
If you contact us via WhatsApp, your phone number and messages may be used to provide support and booking assistance.
Cookies and Tracking
We use cookies to:
- Ensure website functionality
- Analyse user behaviour through Google Analytics
- Improve performance
Tracking is only activated after user consent via our cookie banner.
Data Retention
We retain your data only as long as necessary to:
- Fulfil bookings
- Comply with legal obligations
- Resolve disputes
Your Rights
You have the right to:
- Access your personal data
- Request correction
- Request deletion
- Withdraw consent where applicable
To exercise your rights, contact: GBRoyaltransfers@gmail.com
Data Security
We implement appropriate technical and organisational measures to protect your data.
Changes to This Policy
We may update this policy from time to time. Any changes will be published on this page.
Contact
For any privacy-related inquiries: GBRoyaltransfers@gmail.com
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